Before booking
Ask about service scope, accessibility, languages, dates, or how proposals work.
Help
How can we help?
Use the in-app Concierge for an active trip. For general questions, contact the DaoJoy team.
Payments and cancellations
The checkout view shows the applicable schedule and cancellation terms before payment.
During a service
Use the active trip support and SOS entry in the app. For an immediate emergency, contact local emergency services first.